We at DSP Telecom use cookies and other similar technologies to collect certain information about users. In this Cookies Policy, we explain to you how we and third parties use cookies while you browse our website, mobile app or similar device, including subpages, online store or other functionality (generally referred to as “ Site ” in this policy).

We are also present with brand pages on social networks such as Facebook, Instagram and Twitter. Visit their websites to learn about their privacy policies and the privacy and marketing controls available to community members. RB has no control over how these social media platforms operate.

When we use third-party cookies on our website from social networks or for our commercial purposes, we explain this use in this Cookie Policy.

You can control the cookies used on this website through the Cookie Preferences portal or by adjusting your browser settings. Click on the heading below "How can you control cookies?" for more information.

What are cookies?

Like most sites you visit, our Site uses cookies and other similar technologies described below (called “ cookies ” in this policy) for the purposes described under "How we use cookies".

Cookies are text files embedded on a web page that contain small amounts of information that are downloaded to your device when you visit a Website. Cookies may be sent back to the originating Site on subsequent visits or to another Site that recognizes this cookie. Cookies are useful as they allow a Site to recognize a user's device and remember their actions and preferences (such as login details, language, font size and other display preferences) over a period of time.
Wherever possible, security measures are implemented to prevent unauthorized access to our cookies and similar technologies. A unique identifier ensures that only us and/or our authorized service providers have access to cookie data.

Web beacons
Web beacons (also known as internet tags, pixels, and invisible GIFs) are transparent graphic images placed on a website or email. Web beacons are used in combination with cookies to learn about interactions and capture the user's journey on our Site, create segment categories and behavior patterns, or serve targeted advertisements. We (or contracted third parties) use beacons to obtain information such as the IP address of the computer that accessed the page on which the beacon appears, the URL of the page, the time the page was viewed and the type of browser used.

IP Addresses and URLs
An IP address is a unique identifier used by certain electronic devices to identify and communicate on the Internet. When you visit our Site, we (or our contracted third parties) may view the IP address of the device you used to connect to the Internet using a web beacon.
We (or contracted third parties) only use the edited portion of the IP address to determine the device's broader physical location, so we cannot pinpoint your precise location. This helps us understand which geographic regions (eg city and country such as São Paulo, Brazil) our Site visitors are in to adjust the way we present the Site, enhance their visit or customize our marketing content. If we want to collect your accurate location data for advertising purposes, we will obtain your consent to do so.
A URL (or Uniform Resource Locator) is a unique identifier or address for each resource on the internet; is the address of the web page you are visiting. We use this information to see which websites and pages are visited and how you navigate our website.

Device IDs Device
IDs are distinct numbers associated with a smartphone or similar handheld device from which the Internet can be accessed. We use device IDs for the same purposes for which we use cookies as described in this policy.

fingerprint Device fingerprint is a combination of certain attributes of a device, for example. your operating system, the type and version of the browser being used, the language settings and IP addresses, etc., which are used to identify unique devices. When we use fingerprints, we use them for the same purposes for which we use cookies.

How do we use cookies?

We use different types of cookies on our Site for various purposes, defined below.

Some of these cookies are placed by us and others by third parties (eg social media platforms, advertising and analytics providers, etc.).

You can find more information about the individual cookies used and third parties that implement cookies on this Site in your browser, as well as on the Cookie Preferences portal.

Mandatory Cookies  - These cookies are essential for the operation of our Site, to enable the main functions of the Site, to ensure the security of the Site and to manage the network. These may be called "strictly necessary" or "essential" cookies. Without these cookies, the Site will not function correctly. These include, for example, cookies that allow you to remember your cookie preferences and balance network load, log you into secure areas of our Site and access user accounts or online forms, use a shopping cart, use services electronic billing tool and download coupons.

Functional and Analytical  Cookies - These cookies will be either functional or analytic. They are used to improve functionality, enhance and customize the browsing experience, and analyze traffic and usage of the Site.

Analytical cookies allow us to recognize, count the number of visitors and see how users move around our Site. They help us to understand and measure how you interact with our Site, collect statistics about users to better understand them and improve the functioning of the Site, for example, ensuring that users find what they are looking for easily. Analytical cookies also allow us to test new content on the Site, features or interactions so that we can improve the site's experience and appearance for everyone.

Functional cookies are used to improve what you can do on our Site. They help us provide a better and personalized user experience, test and deliver the best design, layout and content for the Site, and remember the choices you made during sessions. This allows us to enhance and customize our content for you by greeting you by name and retaining your preferences (for example, your choice of language or region).

In addition, certain third-party cookies are required to allow some functionality built into the Site to function. These cookies are sent by third parties only if you interact with certain functionality on the website. If consent collection is required in your country, you will be informed, where applicable, that cookies will be placed on your device by a third party, and that by clicking on the functionality in question you indicate that you are consenting to this cookie setting . If you do not allow cookies, you may not be able to use some functionality. These cookies cannot be managed through our Cookie Preferences portal, but can be disabled and deleted through your browser settings as explained below.

Examples of how cookies are used include using YouTube on the Site to display videos, where YouTube implements cookies on your device when you click to play video. Please note that when playing YouTube videos on our Site, we promote the use of "Enhanced Privacy Mode" to prevent the setting of cookies that track viewing behavior for YouTube's storage of personally identifiable cookies.

Likewise, our Site may include some social media sharing functionality, such as Facebook's "Like" button, Twitter "Tweet" button, or LinkedIn "Share" button, which allow you to share pages on social networks , post comments, and so on. These Features may collect your IP address and the page you are visiting on our Site, and may set cookies or employ similar technologies to allow the Feature to function properly. These third parties may only implement cookies if you interact with the functionality in question.

Advertising Cookies  - These cookies are used to advertise our products, brands or services, for example to show you ads more relevant to your interests based on your online activity (also known as personalized or interest-based advertising) or to prevent for the same ads to be displayed again.

Cookies in this category allow us to collect information on the sites you visit, record your visit to our Site, the pages you visit and the links you click, our brand emails you view and the links you click, track online activities on your computer, mobile phone, or other devices you use, including your mobile applications.

We use this information to try to predict which advertisements for our products or brands may be of most interest to you and to make our Site and the advertising displayed on it or other sites more relevant to you.

We also use cookies from this category to place you in a group of consumers who share the same interests (eg, age, gender, interest category) (also known as "public"). Generally, this process does not require us to know you as an identifiable individual, just that someone using your browser has shown an interest in a product. We may add other information, such as products you purchase from an online store or data you provide to us directly when creating an account on our Sites or your browsing history.

By using advertising cookies, we can:

  • learn about trends, habits, or characteristics of a group of consumers who act similarly;
  • show personalized advertisements on our Site or on other sites you visit;
  • find others who seem to have similar interests, characteristics or behaviors to those already in the target group so that we can reach more potential customers by showing relevant advertising to them.

We partner with third-party service providers (eg Google, Facebook, Amazon, etc.) who may use cookies, web beacons and other storage technologies to collect or receive information from our Site. These third parties use this information to help us with the advertising described above, including targeting ads and providing measurement and reporting services on the success of our advertising campaigns running on our Sites or other sites on the Internet.

If you disable these cookies, you'll see less targeted, interest-based advertising; however, that doesn't mean you won't see any ads. Even if you choose not to receive interest-based ads, ads about our products or brands will still appear based on the context of the websites you visit (called “ contextual ads ”).

If you'd like to learn more about interest-based advertising and cross-device links, visit the Network Advertising Initiative website at  https://www.networkadvertising.org/understanding-online-advertising/ .

In general, when we share information about the use of our Site with third parties, we do not share with them any personally identifiable information obtained through cookies used on our Site.

You can find information about how we process personal data in our  Privacy Policy.

How can you control cookies?

Opt-in Model : Except where permitted by applicable law, we only place cookies after you have received your consent through the cookie banner you will see when using our Site for the first time or on our Cookie Preferences portal which is continuously available on the Site or in your browser settings (see below for more details). Please note that certain functionality built into the Site requires the implementation of cookies by third parties in order to function. These cookies are only set when you interact with specific functionality. Where this applies on the Site, you will be informed that cookies will be placed on your device by the relevant third party and that by clicking on the functionality provided, you indicate that you agree to the setting of cookies by that third party.

Opt-out model : Except where prohibited by applicable law in your country, we place cookies when you visit our Site, however, you may choose not to use cookies at any time in the Cookie Preferences portal or in your browser settings ( see more details below).

Cookie Preferences Portal : We provide a tool on our Site called the “ Cookie Preferences Portal ”). You can change your cookie preferences (except for mandatory cookies, including those necessary for the transmission of communications and the proper functioning of the Site) at any time by clicking on the buttons on the Cookie Preferences portal. You can find the Cookie Preferences portal on the Site whenever you visit the Site; however, there may be circumstances where it is not available (eg inactivity, error, not Javascript permission, etc.). In that case, you can change your browser's cookie preferences as explained below.

Your browser : You can change your cookie preferences by changing your browser settings. Most web browsers generally accept cookies, but you can change your browser settings to refuse new cookies, disable existing cookies, or simply let you know when new cookies are sent to your device. To do this, follow the instructions provided by your browser (usually located under “Help”, “Tools”, “Settings” or “Edit”). In addition, some third parties have additional opt-out add-ons that you can activate in your browser. For example, see Google Browser Companion Services about Google Analytics at  https://tools.google.com/dlpage/gaoptout?hl=pt-US .

Your mobile : You can change the settings to enable (opt-in) or disable (opt-out) receiving personalized interest-based advertising on your mobile phone or similar device, usually in the "Settings" menu. (For example, on iOS: visit Settings - Privacy - Advertising - Limit Ad Tracking. Similarly on Android: visit Settings - Google - Ads - Disable Interest-Based Ads.)

Please note that the disablings described above will only apply to the specific browser or device you choose not to participate in, and therefore you will need to disable it individually for all of your browsers and devices.

Also, disabling a cookie or cookie category does not delete the cookie from your device; you will need to do this separately in your browser. Please note that if you choose to delete all cookies, your “opt-out cookie” will also be deleted and you will need to deactivate again if you do not yet wish to receive certain categories of cookies.

How long do cookies last?

Cookies used on our Site last a maximum of 13 months. Session cookies expire immediately after you stop browsing our website.

Changes to the use of cookies

Any changes to the use of cookies on this Site will be posted on the Cookie Preference portal.

If necessary, we may also insert these changes into our Cookie Policy and update it periodically. If the changes to our Cookie Policy are significant, we will take steps to let you know. Always check that you have consulted the most recent version of the Cookies Policy available on the website.

How to contact us?

If you have any questions regarding this Policy or the use of cookies, please contact us:

Last update: November 2021

DSP Telecom